Professionalised repair and maintenance services
Key features
A guaranteed schedule of services to ensure functionality rates over 97%.
A service provider model creates accountability and transparency to water users and national stakeholders.
A subsidised model ensures affordability to communities whilst supporting them to pay an increasing share of costs.
Preventative maintenance provides long term cost savings of 40% vs community management approaches.
Scalable model that targets financial viability to provide long term sustainability.
Our approach
Enabling environment
We work with local government and partners to ensure that communities have the capacity and means to sustainably pay for our services and that infrastructure meets a minimum standard of functionality.
Increased regulation
Beyond Water is accountable for these guaranteed services, shifting the dynamic to treating the community as a customer. Local government have the capacity to undertake independent assessment of our work against agreed KPIs, paving the way for a fully regulated, licensed rural water sector.
Improved services
We provide a fully managed service of regular maintenance and repair through our network of trained mechanics who replace spare parts before they fail and cause major breakdown resulting in 97+% functionality rates.
Financial viability
Our approach focuses on achieving optimum cost efficiency in clusters, allowing for a model that is easily scalable. It is underpinned by a blend of financing that supports a sustainable level of subsidy to ensure our services remain affordable to base of pyramid customers.
Key benefits
Improved health
Safe water decreases instances of waterborne diseases such as cholera and diarrhoea and improvements in nutrition can be positively compounded.
Greater equality
Women and girls do not have to walk long distances to collect from alternative safe sources when their waterpoint is non-functional.
Climate resilience
Beyond Water works with health centre management to ensure medical staff and patients have access to safe clean water and health investments aren’t undermined by unsafe water.
Economic growth
Beyond Water works closely with government to support efforts to scale up professionalised repair and maintenance. We work with partner NGOs to provide long term sustainability to WASH projects.
Elina Yelemani
WPC Member, Lipenga village, Dowa
Jailos Phiri
Area Mechanic, Mchinji
Abida Sidik Mia
Minister for Water and Sanitation
Work with us
By 2027 we aim to reach 1.25 million people with sustainable water services, achieve financial viability and foster economic growth. Your expertise, support, and partnership have the potential to propel our vision forward. Together, we can break barriers, pioneer new and lasting solutions for communities in need.